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Procare Physical Therapy and Hand Center
Seacoast Shoulder

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(603) 431-1121 - Portsmouth

(207) 363-3490 - Maine

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Patient Information

Welcome! We want you to feel well-informed, respected and comfortable in all of your interactions with our providers and office staff. Please let us know how we can improve our service to you.

This page includes some basic information about our office hours, insurance and billing procedures, prescription refills and new patient registration.

OFFICE HOURS:

Sports Medicine Atlantic Orthopedics appointment hours in York and Portsmouth:
8am - 4:15pm, Monday through Friday. We're closed on New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day.

Pro-Care Physical Therapy appointment hours in Portsmouth:
6:30am - 7pm, Monday through Thursday; 6:30am - 5pm on Fridays

After hours: There is always a physician on call 24 hours a day, 7 days a week. Please call the direct number at 603.431.1121

PRESCRIPTIONS

Prescription refills:Prescription refills: Our Prescription Refill line is available for patient use 24 hours a day at 603.559.8329. These messages are picked up during appointment hours only and there is a 24-48 hour turn-around time. We will address your prescription refill as soon as possible. The 48 hour turnaround time takes weekends and holidays into account. Narcotic prescriptions must be picked up in person at our office by 4:30pm. A valid form of picture ID is required for all prescription pick-ups.

NEW PATIENTS:

Please click below to open a printable PDF version of our Patient Registration Form. You can fill it online, save and email it to us, or bring it with you to your appointment:

SMAO Patient Registration Form (pdf)

To download the latest version of Adobe Acrobat Reader to view the form,
please click here:


Download Adobe Acrobat Reader

When you check in for your appointment, you will be asked for a photo ID. Please understand this is for your personal protection. All minor children must be accompanied by a parent or legal guardian. If you are the legal guardian, you must bring with you paperwork proving legal guardianship to place in the child's chart.

BILLING AND INSURANCE

Sports Medicine Atlantic Orthopedics accepts most major insurances including:

  • Medicare
  • Anthem NH & ME
  • Cigna
  • Harvard Pilgrim
  • Aetna
  • MVP
  • Tricare
  • Martin's Point
  • United Healthcare
  • WC

Other commercial insurances are accepted please call for a complete list.

We are happy to see patients without insurance and will work with you to set up acceptable payment arrangements.